Monday, September 19, 2011

OUR STORY Part 66: A VERY KIND MAN NAMED GEORGE

Today was a long day for us. It was our first attempt at pulling the travel trailer and Michael did an excellent job!

We did some work at the house and then ran around for approximately seven hours dealing with the trailer in preparation to get the title and registration under our names.

We hauled it on over to Pep Boys in Lake Worth to get a new tire, the wheel bearings packed with grease, and the state inspection. The gentleman at Pep Boys who took care of us was the kindest man.

We made it clear from the start that we were novice and didn't have a clue what we were doing. I should state that the young man who sold us the trailer has been helpful as well regarding communication about the trailer; answering texts and phone calls. He even installed a replacement light assembly for us.

But today, George H. at Pep Boys went above and beyond the call to provide good customer service; extending kindness, patience and compassion in helping us to make sure we were safe and secure in our towing assembly before traveling any distance.

The first thing he noticed was that we didn't have a weight leveling equalizing hitch; and although it wasn't a must, he explained the importance of having one to distribute the weight of the trailer and ensure it was level with the truck receiver. They didn't sell this assembly at his shop, so we left the trailer at Pep Boys for them to take care of the wheels and we headed on over to Tractor Supply looking for the equalizing assembly which they didn't have in stock.

Next we contacted Jeremy, who sold us the trailer; and he suggested we make a call to Northern Tool & Equipment. We did, and after sifting through a new shipment they had just received; the guy over at Northern called us back and told us they had located the hitch assembly we were looking for and they were holding it for us until we could get there.

We picked up the assembly and headed back over to Pep Boys. George looked at the box and confirmed we had the right hitch assembly. But this is where George went from simply providing wonderful customer service to that of true human kindness and compassion. He looked at the box and knew more of what we were in for than we did. He then told us to back the truck into one of the mechanic's work stations while George grabbed a mechanic and had him put the little beast together for us with an impact wrench.

Once this was done George showed us how to properly hitch the truck to the travel trailer. He then had us walk back away from the setup to check out the level. When George wasn't happy with how the trailer was sitting in height behind the truck, he pulled the unit off and took it back over to the mechanic to have the height adjusted. Moments later he was back once again re-hitching the truck to the trailer going over everything carefully with Mike to ensure that he knew how to safely  unlatch the stabilizing bars without injuring himself.

Because of the kindness that George extended, we will be able to travel with a much greater sense of security. Moreover, George's kindness encouraged and warmed our hearts during a very difficult time. He cared about us.

George, if you are reading this blog, THANK YOU from the bottom of our hearts. You have exhibited more Christ-likeness than many church goers who wear their Christianity on their sleeve. God bless!

Matthew 25:34-40

 34Then shall the King say unto them on his right hand, Come, ye blessed of my Father, inherit the kingdom prepared for you from the foundation of the world:
 35For I was an hungred, and ye gave me meat: I was thirsty, and ye gave me drink: I was a stranger, and ye took me in:
 36Naked, and ye clothed me: I was sick, and ye visited me: I was in prison, and ye came unto me.
 37Then shall the righteous answer him, saying, Lord, when saw we thee an hungred, and fed thee? or thirsty, and gave thee drink?
 38When saw we thee a stranger, and took thee in? or naked, and clothed thee?
 39Or when saw we thee sick, or in prison, and came unto thee?
 40And the King shall answer and say unto them, Verily I say unto you, Inasmuch as ye have done it unto one of the least of these my brethren, ye have done it unto me.
We still don't know our tomorrows. The exhaustion is enough that we just get through our today's as best we can. It feels much different driving through the neighborhood lately; some of our neighbors already have begun to hang their head or conveniently turn the other way in what appears to be an effort to avoid us.

NOT IN A FLOOD ZONE?

GOOD BYE HUMBLE ACRES


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